At Office Work Resource, we strive to ensure your satisfaction with our products and services. If you are not completely satisfied, please review our refund and returns policy below.

1. Eligibility for Returns

• Products: Products can be returned within 30 days of receipt, provided they are unused, in their original packaging, and in a resellable condition.
• Services: Services may be eligible for a refund if they have not been delivered or started. If a service has been completed, refunds may not be applicable.

2. How to Initiate a Return

• Products: To initiate a return, please contact our customer service at [Insert Contact Email] to request a Return Merchandise Authorization (RMA) number. Include your order number and the reason for the return.
• Services: Contact our customer service to discuss your concerns and request a refund.

3. Return Shipping

• Products: You are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service or purchasing shipping insurance.
• Services: No physical return is required for services. Refunds, if applicable, will be processed after reviewing your request.

4. Refund Process

• Products: Once we receive and inspect your returned product, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days.
• Services: Approved refunds for services will be processed within 7-10 business days after verification of your request.

5. Non-Refundable Items

• Certain items may be non-refundable, including but not limited to:
  • Custom or personalized products
  • Digital products or downloadable content
  • Services that have been completed or started

6. Exchanges

• We do not offer direct exchanges. If you need a different product, please return the original item and place a new order.

7. Contact Us For any questions or concerns about our refund and returns policy, please contact us